Shipping policy
Shipping Policy
Thank you for shopping with FurNexa.
Processing Time
Orders are typically processed within:
- 1–3 business days
Processing times may vary during holidays or promotional periods.
Shipping Time Estimates
Estimated delivery times:
- United States: 5–12 business days
- Canada: 7–15 business days
- United Kingdom: 5–12 business days
- Australia: 7–18 business days
- International: 7–21 business days
Delivery times are estimates and not guaranteed.
Tracking Information
Tracking numbers are provided once your order has shipped. Please allow 2–5 business days for tracking updates.
Delays
Unexpected shipping delays may occur due to:
- Customs processing
- Carrier disruptions
- Weather conditions
- High order volumes
FurNexa is not responsible for delays caused by shipping carriers or customs.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur reshipping fees.
Lost or Stolen Packages
FurNexa is not responsible for lost or stolen packages marked as delivered by the carrier. Please contact the shipping carrier directly for assistance.